Guest Services Assistant/Executive (Front Office)

Job posted on Wednesday, September 14th, 2016 at 1:40 pm

Company: Viceroy Hotel  Group

Location:   Abu Dhabi


Diploma  + Equivalent

Job Description:

The Guest Services Assistant/Executive is the main point of contact for our guests from arrival until departure, handling all enquiries throughout their stay in a friendly and efficient manner while always striving to exceed their expectations.

General Responsibilities Include:

  • Gives a warm welcome to our guests upon arrival
  • Takes payments from our guests upon departure and closes their bills correctly
  • Sells rooms to walk-in guests at the highest possible rate
  • Maintains the privacy of our guests and ensures that no guest details are disclosed
  • Updates the PMS timely and correctly with guest information
  • Completes check-in and check-out procedures as per the hotel standards
  • Arranges guest amenities and inspects VIP rooms
  • Interacts with guests in the lobby, directing them to their destinations and assisting them as best as possible

Skills/Knowledge Required:

  • Excellent communication skills in English; knowledge of foreign languages is an advantage
  • Energetic and enthusiastic personality
  • Highly customer service oriented

Physical Requirements:

  • Excellent personal presentation

Qualification Standards:

Education: Completed secondary school education or equivalent Hotel-related education

Experience: Needs to have a minimum of one year experience in the Front office department of a five star hotel, ideally in the United Arab Emirates or the Middle East.

Licenses or Certificates:

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

To apply please click the link:

DISCLAIMER: Contents/images from this website is not owned by We are just job portal sharing. Content and materials belong to the respective owner. If you are the owner and you want to remove these ads from our site, contact us at


DISCLAIMER: The copyright of this website is vested in MEJobsOnline. All rights reserved. Neither the whole nor any part of this site may be reproduced, stored in any retrieval system or transmitted in any form or by any means (electronic, mechanical, reprographic, recording or otherwise) without the prior written consent of the copyright owner. The contents of this Website shall not be altered

Design and Developed by DanielsDesigns